1to1 Call Center
CMN is very pleased to announce the release of this very HOT solution for business. Whether you contract out or have your call center in house, the service your Customer Service Reps give is only as good as the information and tools they have at hand. With 1to1 Call Center you easily create your own knowledge base of FAQ’s and help-screens to guide your CSR’s through the order process and enter data. And since 1to1 is web-delivered there is no software to install. Your CSR’s just login to our secure site -- from anywhere in the world. CSR’s can even work from home!
Please click here to learn more about 1to1 Call Center
Mobile CRM
Your Blackberry or other PDA is about to get MUCH more powerful. With our ground-breaking CRM3 platform on your PDA you’ll have constant access to your contacts and vital notes.
Also new for CRM3: Sophisticated new calendaring and group calendaring functions, plus powerful new capabilities to synchronize tasks and contacts on multiple PC’s (home and office).
Mobile 1to1 MD
Doctors can now sign prescriptions with their stylus on a pocket PC’s or from any internet-enabled computer anywhere!
Mobile 1to1 Pharmacy
Check your customers’ order status remotely – know how many orders are in your system or check inventory, anywhere, anytime.